Guideline


  • We recommend you reserve treatments at the spa reception area.
  • The spa reception is open from 8:00 am to 12:30 pm and from 3:00 pm to 7:00 pm.
  • The wellness centre is open from 9:00 am  to 7:00 pm.
  • To get the most from your treatment, we recommend you arrive at least 10 minutes prior to your appointment time.
  • If you must cancel your appointment, please let us know at least one day prior. In the event of a late cancellation, your account will be debited.
  • Prior to any massage or body treatment a shower and removal of contact lenses is recommended.
  • Before or after any treatment we advise against direct contact with the sun.
  • If you shave before a treatment, we recommend it be done at least 2 hours prior.
  • Kindly arrive in the treatment area wearing a bathrobe. You will be given a one-use undergarment in the dressing room to put on before your treatment.
  • You are requested to leave your jewellery and accessories in the safe.
  • Please turn off cell phones during your treatment.
  • In the case of heart problems, diabetes, high blood pressure, pregnancy or any other health condition, kindly advise us prior to your treatment so we may advise you accordingly.
  • After every treatment we recommend a rest period and that you drink abundant water or an herbal tea.